DOWNLOAD THE OFFICIAL FESTIVAL APP
Apple Store download here
Google Play and Android download here
Is there a will call option available for festival pass pick-up?
Yes. Festival passes can be picked up at the Exodus ticketing centre in Las Vegas during the dates of the festival.
Where is the ticketing centre located?
The ticketing centre is located in front of Hakkasan Nightclub at the MGM Grand Hotel. Please look for the Exodus Signage at the Level Up Bar across from Hakkasan Nightclub.
What are the ticketing centre days & hours of operation?
Ticketing centre days and hours of operation are as follows:
Thursday August 31, 2017 12PMPM-10:00PM
Friday September 1, 2017 12:00PM-10:00PM
Saturday September 2, 2017 11:00AM-2:00PM
What is the benefit of having the Exodus All Access Festival Pass?
Las Vegas pool parties and nightclubs are the busiest in the world every weekend in the summer. By purchasing the All Access Festival Pass, you are guaranteed express entry and no cover charge to all Exodus Festival events.
Does the Exodus pass allow me to skip the line?
We use the term express entry. Exodus has a dedicated line exclusive to All Access Festival Pass holders. This line has priority over all other line-ups entering the venue. An Exodus VIP host will be there to greet you and direct you into the right line.
Do I have to be in line by a specific time?
Yes. Each event is different and there are time restrictions to each event to guarantee your entry. We are subject to capacity at all venues so arriving before the specified time is important, as almost all of our events hit capacity. Please refer to our festival app for event deadlines.
If I do not have an Exodus pass, how much will cover be at the Exodus events?
Depending on the DJ booked and venue, cover charge can range anywhere between $30USD to $100USD. Buying the All Access Festival Pass guarantees your price in advance of the festival.
How will I know where to go or which line to be in for Exodus pass holders?
Look out for the Exodus signage at each event that directs you to which line to be in. In the case that you do not see the sign, please email firstname.lastname@example.org and one of our VIP Hosts will help direct you.
Is there a difference between the early bird pass and the other priced passes?
The only difference is price between the male & female All Access Festival Passes. Each pass type gives you the same advantages as the other. Early bird passes are priced cheaper to reward those who buy early. So buy yours soon before the price goes up.
What is the difference between the All Access Festival Passes and the Ladies Fox Pack and Wolf Pack Passes?
You will receive four festival passes at a cheaper price.
I can no longer make the event or I will be arriving on a late flight and cannot pick up my pass before the ticketing centre closes. Can I transfer my pass or have a friend pick it up on my behalf in Las Vegas?
You can switch the pick up persons name, but this can only be done by emailing email@example.com at least 72 hours before the Exodus weekend. Send an email with your order number. Provide them with the full name of the person who is picking up the pass on your behalf. Make sure the name given is the name that appears on their I.D.
I can only attend the first night of Exodus and would like to give my friend the pass for the rest of the weekend. Is this possible?
The pass is only good for one person. Once you put it on you can only remove it by cutting it off. Any guests with tampered bands will be turned away.
I bought a pass and want a refund. Is this possible?
All purchases are final and no refunds can be given. You are able to sell the pass yourself and transfer the pick up person’s name.
Are there any extra fees if I wanted to book VIP Table Service?
Unlike many other Las Vegas concierge services, we do not charge extra to book tables at any of our events. The dollar amount given to you is the minimum-spend required on food & beverage. We will provide you with information on additional taxes and gratuities the venue will charge so you are fully aware of the total amount before you book. Please refer to our VIP Service here.
What is the minimum age to attend the festival?
The minimum age for entry is 21 years of age or older. Legal picture I.D is required to enter every Exodus Las Vegas event. Venue management and security have the right to refuse entry for over intoxication.
Where do the day and night parties take place?
The Official Venues & Events can be found here. Please keep in mind that the festival line up and set times of artists are subject to change at any time.
How will I know what artist is playing what day?
The Official Festival Line Ups can be found here.
Is re-entry allowed?
Only valid festival pass holders will be allowed re-entry to certain events that will be available closer to the festival. Please keep in mind that everyone will be subject to search upon entry and/or re-entry of the venue.
Where can I get Exodus Festival merchandise?
The Exodus Festival merchandise is available at the official ticketing centre.
VIP/BOTTLE SERVICE QUESTIONS
How do I book a VIP table for an Exodus event?
- OK Backpacks (medium)
- OK Hats
- OK Sun Block
- OK Lighters
- OK Cell Phones
- OK Sunglasses
- OK Cigarettes
- OK Small Beach Towel
- OK Umbrellas
- OK Fanny Packs
- OK Film Cameras (Non-Pro)
- OK Digital Cameras (Non-Pro, no removable lenses)
Still haven’t answered your question?
Feel free to email us at firstname.lastname@example.org.
- NO Instruments
- NO Knives/Weapons etc.
- NO Chains/Chain Wallets
- NO Fireworks/Explosives
- NO Drugs/Drug Paraphernalia
- NO Tents
- NO Chairs
- NO Video Cameras
- NO Audio Recording Devices
- NO Professional Cameras
- NO Pets
- NO Refunds, Exchanges, Cancellations or Transfers